Terms of service

Effective Date: July 31, 2026

Welcome to our website (the "Website" or "Website"). This Website and its related services and products are operated by our Company ("we", "us", or "our"). This Terms of Service ("TOS" or "Agreement") constitutes a legally binding agreement made by and between us and you, personally and, if applicable, on behalf of the entity for whom you are using this website (collectively, "you" or "User"). This Agreement governs your use of the Website, the services we offer, and your purchase and use of any products offered for sale on the Website ("Products").

IMPORTANT NOTICE & BINDING EFFECT

BY ACCESSING OR USING ANY PART OF THE WEBSITE, OR PURCHASING ANY PRODUCT, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS TOS. IF YOU DO NOT AGREE TO BE SO BOUND, DO NOT ACCESS OR USE THE WEBSITE OR PURCHASE ANY PRODUCTS VIA THIS WEBSITE.

MANDATORY ARBITRATION & CLASS ACTION WAIVER NOTICE

YOU AND DOBEL AGREE THAT EACH IS WAIVING THE RIGHT TO SUE IN COURT AND THAT EACH IS GIVING UP THE RIGHT TO PROCEED WITH ANY CLASS ACTION OR OTHER REPRESENTATIVE ACTION AND THAT YOU AND WE EACH WAIVE THE RIGHT TO HAVE ANY DISPUTE(S) BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED AS A CLASS ARBITRATION, CLASS ACTION, MASS ACTION, OR COLLECTIVE ACTION".

EXCEPT WHERE PROHIBITED BY LAW, AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE AND UNDERSTAND THAT IN NO EVENT WILL THE DOBEL PARTIES BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, EXEMPLARY, INCIDENTAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUES, OR LOST BUSINESS OPPORTUNITIES, EVEN IF DOBEL OR ANY OF THE DOBEL PARTIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF, NOTWITHSTANDING THE OTHER PROVISIONS OF THESE TERMS, DOBEL OR ANY OF THE DOBEL PARTIES IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH YOUR USE OF THE SERVICES, INCLUDING WITHOUT LIMITATION YOUR PURCHASE OF ANY PRODUCT OR PRODUCTS, OR USE OF THE SERVICES TO PURCHASE ANY PRODUCT OR PRODUCTS, IN NO EVENT SHALL THE LIABILITY OF DOBEL OR THE DOBEL PARTIES EXCEED THE GREATER OF (1) ONE-HUNDRED ($100) DOLLARS IN THE AGGREGATE OR (2) THE AMOUNT YOU PAID TO DOBEL FOR THE SERVICES OR PRODUCTS. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS OF LIABILITY, SO THE FOREGOING LIMITATION MAY NOT APPLY TO YOU.

Prohibited Legal Actions: Separately, if you initiate (or threaten to initiate) any litigation, arbitration, or otherwise assert any claim against the DOBEL Parties that is based or relies, in whole or in part, upon a repudiation or breach of any promises, representations, warranties, agreements, or consents that you have made to or with DOBEL pursuant to these Terms of Use (collectively “Prohibited Legal Actions”), you agree to indemnify and hold the DOBEL Parties harmless from any and all liabilities, claims, demands, damages, costs, and expenses (including reasonable attorneys’ fees of counsel selected in our sole discretion and other legal costs) that arise from or relate to the Prohibited Legal Action, regardless of the legal theory of the Prohibited Action and whether it is brought or asserted individually or as part of a collective or class proceeding.

DO NOT USE THE SERVICE IF YOU DO NOT AGREE TO THE FOREGOING BINDING ARBITRATION PROVISIONS.

In the event of any dispute between the parties, the prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs incurred in connection with the dispute. As in court, you and DOBEL agree that any counsel representing someone in arbitration certifies that they will comply with the requirements of Federal Rule of Civil Procedure 11, including a certification that the claim or the relief sought is neither legally or factually frivolous, nor brought for an improper purpose.

1. Eligibility and Compliance

(a) Eligibility: By downloading, accessing, or using the Website, you represent and warrant that you are at least eighteen (18) years old or the legal age of majority in your jurisdiction, whichever is greater, and possess the legal capacity to form legally binding contracts under applicable law. Without limitation, minors are strictly prohibited from utilizing fee-based Services or purchasing Products.

(b) Compliance: You must comply with all of the terms and conditions of this TOS, the policies incorporated herein by reference, and all applicable local, state, federal, and international laws, regulations, and rules when you use the Website.

2. Health and Medical Disclaimer

OUR WEBSITES DO NOT PROVIDE ANY MEDICAL ADVICE

YOU ACKNOWLEDGE THAT THE INFORMATION PROVIDED THROUGH THE SERVICE IS PROVIDED FOR GENERAL INFORMATIONAL PURPOSES ONLY. IT IS NOT INTENDED AS MEDICAL ADVICE OF ANY KIND. THE INFORMATION PRESENTED THROUGH THE SERVICE SHOULD NOT BE INTERPRETED OR CONSTRUED IN ANY WAY AS A REPLACEMENT OR SUBSTITUTE FOR MEDICAL ADVICE PROVIDED BY YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER. YOU SHOULD NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL ADVICE OR TREATMENT FROM YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER DUE TO ANY INFORMATION PROVIDED ON THE SERVICE; DISCUSS YOUR TREATMENT OPTIONS WITH YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER. UNDER NO CIRCUMSTANCES SHOULD YOU ALTER YOUR EXISTING MEDICATION, SUPPLEMENTATION, DIETARY OR PHYSICAL REGIMEN BASED ON ANY INFORMATION PROVIDED THROUGH THE SERVICE WITHOUT CONSULTING WITH YOUR PHYSICIAN. SHOULD YOU HAVE ANY QUESTIONS IN CONNECTION WITH ANY INFORMATION PROVIDED THROUGH THE SERVICE, CONTACT YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER. YOUR ACCESS TO OR USE OF THE SERVICE IS NOT INTENDED TO CREATE IN ANY WAY A PHYSICIAN/PATIENT, CONFIDENTIAL OR PRIVILEGED RELATIONSHIP, OR ANY SIMILAR RELATIONSHIP THAT WOULD GIVE RISE TO DUTIES ON THE PART OF DOBEL.

THE PRODUCTS AND CLAIMS MADE IN CONNECTION WITH PRODUCTS THROUGH THE SERVICE HAVE NOT BEEN EVALUATED by the Food and Drug Administration AND ARE not intended to diagnose, treat, cure or prevent any disease OR MEDICAL CONDITION. PRODUCT INFORMATION MAY VARY BY COUNTRY. YOU SHOULD CONSULT WITH YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER PRIOR TO STARTING ANY SUPPLEMENTATION PROGRAM OR IF YOU SUSPECT YOU MAY HAVE A HEALTH PROBLEM.

PLEASE CAREFULLY READ ALL INFORMATION PROVIDED BY DOBEL IN CONNECTION WITH ANY PRODUCT AND ON ANY PRODUCT LABEL OR PACKAGING BEFORE USING SUCH PRODUCT. EACH PERSON IS DIFFERENT AND THE WAY ONE PERSON REACTS TO A PRODUCT MAY BE SIGNIFICANTLY DIFFERENT THAN THE WAY ANOTHER PERSON REACTS. YOU SHOULD CONSULT WITH YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER REGARDING ANY POTENTIAL INTERACTIONS BETWEEN THE PRODUCTS AND MEDICATIONS AND/OR SUPPLEMENTS YOU ARE CURRENTLY TAKING.

THE SERVICES, PRODUCTS AND CONTENT SHOULD NEVER BE USED AS A SUBSTITUTE FOR EMERGENCY CARE. IF YOU HAVE A MEDICAL OR MENTAL HEALTH EMERGENCY, YOU SHOULD SEEK EMERGENCY TREATMENT AT THE NEAREST EMERGENCY ROOM OR DIAL 911.

3. License, Restrictions, and Prohibited Conduct

Subject to the terms and conditions of this TOS, you are hereby granted a limited, non-exclusive, non-transferable, non-assignable, royalty-free, and revocable right to access, view, and use the content and materials on the Website. In your use of the Website and the Services, you shall not:

• Infringe any patent, trademark, trade secret, copyright, right of publicity, or other right of any party, including but not limited to our proprietary intellectual property;
• Defame, abuse, harass, stalk any individual, or disrupt or interfere with the security or use of the Services, the Website, or any websites linked to the Website;
• Interfere with or damage the Website or Services, including, without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, or forged routing of electronic mail address information;
• Use manual or automated software, devices, or other processes to "crawl", "spider", harvest, or scrape any Content from the site;
• Attempt to use another user's account, impersonate another person or entity, or misrepresent your affiliation with a person or entity;
• Deep link to portions of the Website, frame, inline link, or similarly display any of our property, or attempt to reverse engineer any of the technology used to provide the Services.

4. Commercial Transactions and Subscription Program

(a) Transaction Acceptance: All transactions made through the Website are subject to our acceptance, in our sole discretion. We may refuse to accept or may cancel any transaction, whether the transaction has been confirmed, for any reason or no reason, in our sole discretion, and without liability to you or any third party. If payment has already been made and your order is cancelled, we will refund any payment in the same tender as the original purchase.

(b) Prices and Sales Tax: In offering product descriptions on the Website, while we attempt to be accurate, DOBEL does not warrant that any product description is accurate, complete, or error-free, nor does DOBEL represent that any product will diagnose, treat, cure, or prevent any disease. If End Users receive a product and believe that it materially differs from the product description, the sole remedy will be to return the product to DOBEL for a refund in conformance with the return policy listed on the Website. Likewise, we attempt to list the current price for each product that DOBEL sells on the Website, but a small number of products may be mispriced. In these cases, we will notify End Users before shipping the product of the corrected price and will either cancel the order or give End Users an opportunity to cancel the order or decide to keep the order. If you purchase any Products available on the Website, you will be responsible for paying any applicable sales tax indicated during checkout.

(c) Subscription Program (Auto-Renewal): Payment Method: The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If we, through the Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand.

Recurring Billing: Some of the Paid Services, such as the purchase of auto-replacing products or other products, may consist of an initial period, for which there is a one-time charge, followed by recurring period charges as agreed to by you. You will have the ability to specify how regularly you would like to order any auto-replacing products. More information on auto-replacing products can be found at our Help / FAQ page. By choosing a recurring payment plan, you acknowledge that such Service has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. All recurring payments are fully earned upon payment. WE MAY SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE PRIOR NOTICE (RECEIPT OF WHICH IS CONFIRMED BY US) THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE WE REASONABLY COULD ACT. TO TERMINATE YOUR AUTHORIZATION OR CHANGE YOUR PAYMENT METHOD, GO TO WWW.DOBEL.COM.

(d)Coupons and Promotional Codes. Coupon codes have no cash value and cannot be redeemable for cash, and cannot be combined with any other offers. Limit one coupon code per order. Coupon codes generally expire and are no longer valid for redemption 90 days after their date of generation, but certain coupon codes may have their own redemption period as specified in connection with the coupon code itself. The unauthorized reproduction, resale, modification, or trade of coupon codes is prohibited. Coupon codes are void where prohibited, taxed or restricted. DOBEL reserves the right to change or limit coupon codes in its sole discretion. Coupons and promotional codes provided to you are for your individual use only. You may not transfer, reproduce, trade, offer for sale, publish or otherwise share coupons and promotional codes unless the terms of the coupon or promotional code expressly allow you to do so. We reserve the right to cancel orders when we have reason to believe that any coupon or promotional code is being used by someone other than the intended recipient, or in the case of suspected abuse, misuse or fraud. We reserve the right to terminate a coupon or promotional code offering at any time and/or set expiration dates for such offers at any time and in our sole discretion. Coupon codes and promotional codes are not valid on prior purchases.

(e)Order Delivery and Return. In the case of inclement weather or other events beyond our control that interfere with our ability to deliver your Order, we will attempt to deliver your Order as soon as reasonably possible.

Returns. Information about our return policy can all be found on our Frequently Asked Questions page.

Products purchased by you must be for personal use or purchased as a gift. In order to make purchases on the website, you will be required to provide information about yourself that is true, accurate, current and complete in all respects, including your name, address and e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and confirm that you are the person referred to in the “Billing” information provided. If you purchase Products through the website, you will receive a receipt from DOBEL via email. DOBEL is not obligated to provide you with, nor will it provide, an invoice for Products purchased through the website or any other source for any purpose.

Current Information Required. YOU MUST PROVIDE CURRENT, COMPLETE AND ACCURATE INFORMATION FOR YOUR BILLING ACCOUNT. YOU MUST PROMPTLY UPDATE ALL INFORMATION TO KEEP YOUR BILLING ACCOUNT CURRENT, COMPLETE AND ACCURATE (SUCH AS A CHANGE IN BILLING ADDRESS, CREDIT CARD NUMBER, OR CREDIT CARD EXPIRATION DATE), AND YOU MUST PROMPTLY NOTIFY US OR OUR PAYMENT PROCESSOR IF YOUR PAYMENT METHOD IS CANCELED (E.G., FOR LOSS OR THEFT) OR IF YOU BECOME AWARE OF A POTENTIAL BREACH OF SECURITY, SUCH AS THE UNAUTHORIZED DISCLOSURE OR USE OF YOUR USER NAME OR PASSWORD. CHANGES TO SUCH INFORMATION CAN BE MADE AT ACCOUNT SETTINGS. IF YOU FAIL TO PROVIDE ANY OF THE FOREGOING INFORMATION, YOU AGREE THAT WE MAY CONTINUE CHARGING YOU FOR ANY USE OF PAID SUBSCRIPTIONS UNDER YOUR BILLING ACCOUNT UNLESS YOU HAVE TERMINATED YOUR PAID SUBSCRIPTIONS AS SET FORTH ABOVE.

5. Absolute Prohibition on Unauthorized Resale

Products through the website. By purchasing, you acknowledge and agree that DOBEL’s products have not been evaluated by the Food and Drug Administration, and are not intended to diagnose, treat, cure, or prevent any disease. DOBEL may limit or cancel quantities of Products purchased, and it reserves the right to refuse any order. DOBEL also reserves the right, at our sole discretion, to prohibit sales to dealers or resellers. For purposes of these Terms, “reselling” will be defined as purchasing or intending to purchase any Product(s) from DOBEL for the purpose of engaging in a commercial sale of the same Product(s) to a third party. We strive to provide you with high-quality Products, and given the perishable nature of certain Products and market conditions beyond our control, items may go on back order when not available or may be discontinued. In the event DOBEL needs to make a change to an order, it will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was made. The prices displayed are quoted in U.S. currency and are valid only in the United States. DOBEL cannot confirm the price or availability of an item until after your order is placed. Pricing or availability errors may occur. The receipt of an order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a Product. DOBEL reserves the right to cancel any orders containing pricing or availability errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from DOBEL. DOBEL may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Any payment terms presented to you in the process of purchasing Products are deemed part of these Terms.

6. User-Generated Content and Comments

By posting, storing, or transmitting any content, comments, feedback, suggestions, ideas, or reviews on or to the Website, you hereby grant us a perpetual, worldwide, non-exclusive, royalty-free, sub-licensable, and exclusive right and license to use, copy, display, perform, create derivative works from, distribute, and transmit such content in any form, in all media now known or hereinafter created, anywhere in the world, without compensation or confidence obligations. Such submission constitutes a complete assignment to us of all worldwide rights, title, and interest in and to the comments, and an irrevocable waiver of any claims based on moral rights, unfair competition, or breach of implied contract.

7. Intellectual Property Rights and DMCA Copyright Claims

All materials on the Website, including without limitation the logos, design, text, graphics, button icons, custom scripts, and the "look and feel" thereof, are the property of our Company or our licensors and are protected by United States and international copyright, trademark, and intellectual property laws. You may not use any such materials without our express written permission. If you believe in good faith that your original work has been copied in a way that constitutes copyright infringement, you may submit a Notice of Claimed Infringement to our designated legal department address containing the required elements under the Digital Millennium Copyright Act (DMCA), 17 U.S.C. Section 512.

8. Fraud Prevention and Monitoring

We reserve the right, but undertake no obligation, to actively monitor for, report, and prosecute actual and suspected credit card and order fraud. We capture critical information during the order process, including time, date, IP address, and other parameters necessary to identify individuals committing fraud. If any Website order is suspected to be fraudulent, we reserve the right, in our sole discretion, to cancel, delay, refuse to ship, or recall from the shipper any order, and to submit all records, with or without a subpoena, to relevant law enforcement agencies, credit card companies, and financial institutions to facilitate fraud prosecution to the fullest extent of the law.

9. Disclaimers, Exclusions, and Limitation of Liability

"THE MATERIALS IN THIS SERVICE (INCLUDING ANY GRAPHICS, SOFTWARE, RECOMMENDATIONS OR OTHER MATERIALS) AND ANY MATERIALS MADE AVAILABLE THROUGH THIS SERVICE ARE PROVIDED “AS IS” AND “AS-AVAILABLE”, AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, DOBEL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. DOBEL DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SERVICE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. THE MATERIALS IN THIS SERVICE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. THESE MATERIALS COULD BE INACCURATE OR BECOME INACCURATE AS A RESULT OF DEVELOPMENTS OCCURRING AFTER THEIR RESPECTIVE DATES. DOBEL UNDERTAKES NO OBLIGATION TO VERIFY OR MAINTAIN THE CURRENCY OF SUCH INFORMATION.

IN ADDITION, YOU UNDERSTAND AND AGREE THAT WHEN USING THIS SERVICE, YOU WILL BE EXPOSED TO USER SUBMISSIONS POSTED AND/OR SUBMITTED BY USERS. DOBEL IS NOT IN ANY MANNER RESPONSIBLE FOR THE USER SUBMISSIONS, AND DOBEL DOES NOT GUARANTEE THE ACCURACY, INTEGRITY, QUALITY, OR INTELLECTUAL PROPERTY RIGHTS OF OR RELATING TO SUCH USER SUBMISSIONS. IN ADDITION, DOBEL CANNOT ASSURE THAT HARMFUL, INACCURATE, DECEPTIVE, OFFENSIVE, THREATENING, DEFAMATORY, UNLAWFUL OR OTHERWISE OBJECTIONABLE USER SUBMISSIONS WILL NOT APPEAR ON THIS SERVICE. YOU ACKNOWLEDGE THAT BY PROVIDING YOU WITH THE ABILITY TO ACCESS AND VIEW USER SUBMISSIONS ON THIS SERVICE, DOBEL IS MERELY ACTING AS A PASSIVE CONDUIT FOR SUCH DISTRIBUTION AND IS NOT UNDERTAKING ANY OBLIGATION OR LIABILITY RELATING TO ANY USER SUBMISSIONS OR ACTIVITIES OF USERS ON THIS SERVICE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU ACKNOWLEDGE AND AGREE THAT THE INFORMATION, MATERIALS AND OPINIONS EXPRESSED OR INCLUDED IN ANY USER SUBMISSIONS ARE NOT NECESSARILY THOSE OF DOBEL OR ITS AFFILIATED OR RELATED ENTITIES OR SERVICE PROVIDERS

NOTWITHSTANDING ANYTHING IN THIS TOS TO THE CONTRARY, THE FOREGOING DISCLAIMERS OF WARRANTY, EXCLUSIONS OF DAMAGES, AND LIMITATIONS OF LIABILITY DO NOT APPLY IN THE STATE OF NEW JERSEY.

We strive to display product colors and images accurately, but your screen may differ. "Content on this site is for general information only and may not be current or complete. Use it at your own discretion."

10. Indemnification

You agree to defend, indemnify, and hold harmless the Website, its parent company, subsidiaries, affiliates, and their respective directors, officers, agents, co-branders, partners, and employees from and against any liabilities, losses, actions, damages, claims, or demands, including reasonable attorneys' fees, costs, and expenses, made by any third party directly or indirectly relating to or arising out of (a) content you provide to the Website, (b) your use of or connection to the Service, (c) your violation of this Agreement, or (d) your violation of any rights of another.

NOTWITHSTANDING ANYTHING IN THIS TOS TO THE CONTRARY, THIS SECTION DOES NOT APPLY IN THE STATE OF NEW JERSEY.

11. General Terms and Contact

This TOS constitutes the entire agreement between you and us regarding the use of the Website and supersedes all prior understandings. If any provision of this TOS is found by a court or arbitrator to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to exercise or enforce any right or provision shall not constitute a waiver thereof.

Should you have any questions regarding these terms, please contact our Legal Compliance Department via the contact information provided on our Website.